Whenever you go anywhere for travel, first you must first book on the online app for travel to traveling package. Indeed, online travel booking platform Agoda has vacated the post of Customer Exerian Specialist. The company is looking for a candidate whose Hindi and English are good in speaking and writing. Let me tell you, the job location of this post is Gurugram.
Roll and Responsibility
– Excellent Customer Service Deliver through various communication channels (phones, emails and live chats).
– To meet the needs of customers (guests and partners) with it.
– Clients and customers’ high volume inquiries have to be handled professionally.
– Constant identification of work process improvement.
– Collect and communicate with the team in an effective way.
– Keeping customers’ information private.
– Whenever there is a need, do office based administrative duty.
Educational qualification
– For this post it is necessary to have a candidate graduation degree.
Discretion
– It is necessary to have 1 year of experience.
Essential skills
– We are looking for a candidate who mastered speaking and writing English. There should be proficiency in speaking and writing Hindi.
– Customers should have at least 1 year experience in service roles and contact center environment.
Good habits of candidate – good attitude, enthusiastic, expansion -oriented, responsible, reliable, moral and target.
– Customer service skills – caution, sympathy, patience and stability, impeccable attractive and telephone manners and communication skills. There should be analytical thinking and high problem solving skills.
– Stress capable of working in tolerance and pressure environment.
Job location
The location of this job is Gurugram, Haryana.
Direct link to apply
